Pensioners assisted with their claims

MORE than one hundred pensioners were in attendance when the Office of the Pension Funds Adjudicator (OPFA) held a  community education campaign at in West Bank’s Robbie de Lange Hall on Friday.

The campaign seeks to investigate and determine complaints of abuse of power, maladministration, disputes of fact or law, and employer dereliction of duty in regard to pension funds.

Pension Funds adjudicator Muvhango Lukhaimane said there appeared to be a general lack of knowledge, especially by people living in distant areas.

“The mandate of the OPFA is to ensure a procedurally fair, economical and expeditious resolution of complaints in terms of the pension funds. Also investigating complaints in a procedurally fair manner, reaching a just and expeditious resolution of complaints in accordance with the law,”  Lukhaimane said.

Pensioners were given a chance to raise questions and complaints during the campaign.

Pensioner Julia Golden, 63, of Parkridge, said she heard about the awareness campaign on the radio. and she then rushed to the hall on Friday morning as she had questions of her own.

“I came here early because I have surplus money for when I was working for Wilson years ago. I came to find out how can we can get our surplus because to claim we are told you have to go to Johannesburg,” said Golden said.

Assistant adjudicator Mfundo Daki said not having enough information on how to claim was is another reason one of the main reasons why people did do not claim their pension funds.

“Even families of those who have passed away and even those who were fired can claim their pension fund, that is why this campaign is of importance: so we can educate,” he said.

He added that pensioners can call 012-648 4000 or e-mail: enquiries@pfa.org.za if they wish to contactget in touch with the OPFA.

 

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