Community members from King William’s Town and surrounding areas took the opportunity to air their grievances about the poor state of service delivery during a stakeholders’ engagement session held in Zwelitsha recently.
The event was hosted by the Directorate for Priority Crime Investigation (DPCI), in conjunction with the Civilian Secretariat for Police Service, the department of safety & liaison (DSL), the SAPS, the Independent Police Investigative Directorate (Ipid) and the Private Security Industry Regulatory Authority (Psira).
DPCI chief investigator Edward Rasiwela spoke about what powers the DPCI held and described the various meetings they had held with local communities across the province.
“We are here because we have observed that the volume of complaints in the region is very low when compared to other places,” he said.
“If you have any complaints then you are welcome to report it directly to us.”
Presentations from all stakeholders then followed, with guest speaker judge Frans Kgomo thanking participants for making an effort to meet with local communities.
During an audience Q&A session, residents raised complaints such as poor response time and perceived lack of will to pursue criminals.
Frankfort resident Zimisele Dyisi claimed that the Steve Vukile Tswete police station often let phones ring unsanswered.
Ntshinga provided clarity and assured the audience that more vehicles would be added to the fleet.
He said they would look into the community’s concerns.